Plan Ledger DOL Form 5500 · updated monthly

Citizens Bank401(k)

CITIZENS BANK SALARY SAVINGS PLAN · ELIZABETHTON, TN · plan year 2024

Reported admin expense ratio · 2024
0.25%

Peer grade: B+ · admin costs + employer contributions vs same-size plans · how grading works

Citizens Bank reported $56,934 in plan administrative expenses for 2024: 0.25% of average plan assets, below the peer median. Employer contributions averaged $2,783 per active participant. This ratio covers administrative expenses reported on the plan's Schedule H only; fund-level expense ratios are not included in public structured data — see methodology.

Across the 2 years on file its reported administrative ratio fell from 0.28% to 0.25%. The plan sits in the $10M–$50M size bracket, benchmarked here against 27,838 comparable plans and shown alongside other finance & insurance employers. By assets it is the 484th-largest of 1,496 plans among Tennessee employers on file, and 2,756th of 4,798 in finance & insurance. In 2024, employees put in $2.01 for every $1.00 the employer contributed.

Plan summary
Net assets, end of year$24,145,304
Participants with balances226
Active participants240
Employer contributions$667,983
Employee contributions$1,344,866
Employer contribution per active participant$2,783
Average account balance$106,838
Benefits paid to participants$1,200,577
Plan auditUnmodified (clean) audit opinion
AuditorPUGH & COMPANY, P.C.
Plan history3
Yearassets · accounts · employer contribution
2024$24.1M · 226 accts · $668K emplr
2023$20.6M · 224 accts · $618K emplr
2022$17.2M · 223 accts · $567K emplr
Administrative expenses, itemized · 2024
Recordkeeping & contract admin$52,372
Investment management$4,562
Total administrative$56,934
The Citizens Bank 401(k) match · 2024
Employer contribution per active participant$2,783
Median for plans this size$2,416
2024$2,783 per active participant
2023$2,598 per active participant
2022$2,392 per active participant

Citizens Bank's 2024 employer contribution ran above the $2,416 median for plans its size. Filings report dollars actually contributed, not the match formula; the formula itself (for example, 50% of the first 6% of pay) lives in the plan's summary plan description from HR.

What these fees cost you

Annual cost at the plan's reported 2024 administrative ratio, against the median plan its size; fund expense ratios are extra. Compare any plan.

Service providers · 20242
WILSHIRE ASSOCIATES INC (USA) · Investment advisory (participants)$4,562

Compensation shown is direct payments from plan assets reported on Schedule C. Providers paid through fund revenue-sharing appear as indirect.

Recordkeeper by year2
2024John Hancock
2023John Hancock

Looking for an account from a past job here? How to find an old 401(k).

Administrative cost history3
2024$56,934 · 0.25%
2023$48,845 · 0.26%
2022$50,418 · 0.28%
Same employer
Similar plansFinance & Insurance · Tennessee
Citizens Tri-County Bank TN$24.8M · 0.06%
Citizens National Bank TN$24.6M · 0.37%
Builtwell Bancorp, Inc. TN$22.0M · 0.47%
Capstar Bank TN$21.9M · 0.07%

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Source: U.S. Department of Labor, Form 5500 series, EIN 621580428 · Verify on EFAST2 · Amounts are as reported by the plan sponsor for the plan year shown.