Plan Ledger DOL Form 5500 · updated monthly

Zendesk, Inc.401(k)

ZENDESK, INC. 401(K) PLAN · SAN FRANCISCO, CA · plan year 2024

Reported admin expense ratio · 2024
0.01%

Peer grade: B+ · admin costs + employer contributions vs same-size plans · how grading works

Zendesk, Inc. reported $45,167 in plan administrative expenses for 2024: 0.01% of average plan assets, lower than ~75% of peers. Employer contributions averaged $4,068 per active participant. This ratio covers administrative expenses reported on the plan's Schedule H only; fund-level expense ratios are not included in public structured data — see methodology.

Across the 2 years on file its reported administrative ratio fell from 0.04% to 0.01%. The plan sits in the $250M–$1B size bracket, benchmarked here against 2,883 comparable plans and shown alongside other information & media employers. By assets it is the 361st-largest of 9,483 plans among California employers on file, and the 125th of 2,199 in information & media. In 2024, employees put in $4.79 for every $1.00 the employer contributed; active participation has shrunk from 2,796 to 2,053 since 2022.

Plan summary
Net assets, end of year$352,197,353
Participants with balances3,351
Active participants2,053
Employer contributions$8,350,824
Employee contributions$40,023,084
Employer contribution per active participant$4,068
Average account balance$105,102
Benefits paid to participants$37,580,883
Plan auditUnmodified (clean) audit opinion
Plan history3
Yearassets · accounts · employer contribution
2024$352.2M · 3,351 accts · $8.4M emplr
2023$287.9M · 3,431 accts · $9.3M emplr
2022$211.0M · 3,722 accts · $8.6M emplr
Administrative expenses, itemized · 2024
Recordkeeping & contract admin$45,167
Total administrative$45,167
The Zendesk, Inc. 401(k) match · 2024
Employer contribution per active participant$4,068
Median for plans this size$4,294
2024$4,068 per active participant
2023$4,260 per active participant
2022$3,074 per active participant

Zendesk, Inc.'s 2024 employer contribution ran below the $4,294 median for plans its size. Filings report dollars actually contributed, not the match formula; the formula itself (for example, 50% of the first 6% of pay) lives in the plan's summary plan description from HR.

What these fees cost you

Annual cost at the plan's reported 2024 administrative ratio, against the median plan its size; fund expense ratios are extra. Compare any plan.

Service providers · 20241
FIDELITY INVESTMENTS INSTITUTIONAL · Loan processing$45,277

Compensation shown is direct payments from plan assets reported on Schedule C. Providers paid through fund revenue-sharing appear as indirect.

Administrative cost history3
2024$45,167 · 0.01%
2023$52,603 · 0.02%
2022$79,195 · 0.04%
Same employer
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Snowflake Inc. CA$529.4M · 0.04%
Yelp Inc. CA$364.2M · 0.12%
Roku, Inc. CA$363.0M · 0.02%
Credit Karma, LLC CA$359.3M · 0.08%
Linquest Corporation CA$320.4M · 0.03%
Nextgen Healthcare, Inc. CA$264.6M · 0.08%
New Relic, Inc. CA$255.8M · 0.05%

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Source: U.S. Department of Labor, Form 5500 series, EIN 264411091 · Verify on EFAST2 · Amounts are as reported by the plan sponsor for the plan year shown.