Plan Ledger DOL Form 5500 · updated monthly

Help Scout Pbc401(k)

HELP SCOUT 401(K) PLAN · BOSTON, MA · plan year 2024

Reported admin expense ratio · 2024
0.44%

Peer grade: B+ · admin costs + employer contributions vs same-size plans · how grading works

Help Scout Pbc reported $37,050 in plan administrative expenses for 2024: 0.44% of average plan assets, below the peer median. Employer contributions averaged $1,584 per active participant. This ratio covers administrative expenses reported on the plan's Schedule H only; fund-level expense ratios are not included in public structured data — see methodology.

Across the 2 years on file its reported administrative ratio fell from 0.58% to 0.44%. The plan sits in the $1M–$10M size bracket, benchmarked here against 18,840 comparable plans and shown alongside other information & media employers. By assets it is among the smaller plans on file in Massachusetts (1,934th of 2,726), and 1,537th of 2,199 in information & media. In 2024, employees put in $8.26 for every $1.00 the employer contributed; active participation has shrunk from 114 to 85 since 2022.

Plan summary
Net assets, end of year$9,569,195
Participants with balances150
Active participants85
Employer contributions$134,671
Employee contributions$1,112,171
Employer contribution per active participant$1,584
Average account balance$63,795
Benefits paid to participants$781,663
Plan auditUnmodified (clean) audit opinion
Plan history3
Yearassets · accounts · employer contribution
2024$9.6M · 150 accts · $135K emplr
2023$7.3M · 191 accts · $210K emplr
2022$5.5M · 169 accts · $159K emplr
Administrative expenses, itemized · 2024
Recordkeeping & contract admin$75
Investment management$36,975
Total administrative$37,050
The Help Scout Pbc 401(k) match · 2024
Employer contribution per active participant$1,584
Median for plans this size$1,313
2024$1,584 per active participant
2023$2,308 per active participant
2022$1,394 per active participant

Help Scout Pbc's 2024 employer contribution ran above the $1,313 median for plans its size. Filings report dollars actually contributed, not the match formula; the formula itself (for example, 50% of the first 6% of pay) lives in the plan's summary plan description from HR.

What these fees cost you

Annual cost at the plan's reported 2024 administrative ratio, against the median plan its size; fund expense ratios are extra. Compare any plan.

Service providers · 20241
BETTERMENT FOR BUSINESS, LLC · Investment advisory (plan)$37,050

Compensation shown is direct payments from plan assets reported on Schedule C. Providers paid through fund revenue-sharing appear as indirect.

Administrative cost history3
2024$37,050 · 0.44%
2023$38,070 · 0.59%
2022$28,800 · 0.58%
Similar plansInformation & Media · Massachusetts
The Switch Enterprises, LLC MA$10.8M · 0.05%
Invaluable LLC MA$10.3M · 0.01%
Devo Technology, Inc. MA$10.1M · 0.09%
Celtra Technologies, Inc. MA$9.7M · 0.46%
Titanium Platform, LLC MA$9.0M · 0.13%
Aseko, Inc. dba Glytec MA$8.7M · 0.11%
Teikametrics, Inc. MA$8.6M · 0.31%

Why are you looking at this plan?

Compare

Source: U.S. Department of Labor, Form 5500 series, EIN 275313720 · Verify on EFAST2 · Amounts are as reported by the plan sponsor for the plan year shown.