Plan Ledger DOL Form 5500 · updated monthly

Intercom, Inc.401(k)

INTERCOM, INC. RETIREMENT TRUST · SAN FRANCISCO, CA · plan year 2024

Reported admin expense ratio · 2024
0.02%

Peer grade: A · admin costs + employer contributions vs same-size plans · how grading works

Intercom, Inc. reported $6,730 in plan administrative expenses for 2024: 0.02% of average plan assets, lower than ~75% of peers. Employer contributions averaged $4,514 per active participant. This ratio covers administrative expenses reported on the plan's Schedule H only; fund-level expense ratios are not included in public structured data — see methodology.

Across the 2 years on file its reported administrative ratio fell from 0.03% to 0.02%. The plan sits in the $10M–$50M size bracket, benchmarked here against 27,838 comparable plans and shown alongside other professional & technical services employers. By assets it is the 2,559th-largest of 9,483 plans among California employers on file, and the 3,982nd of 11,654 in professional & technical services. In 2024, employees put in $3.13 for every $1.00 the employer contributed; active participation has shrunk from 364 to 287 since 2022.

Plan summary
Net assets, end of year$31,798,635
Participants with balances718
Active participants287
Employer contributions$1,295,546
Employee contributions$4,061,382
Employer contribution per active participant$4,514
Average account balance$44,288
Benefits paid to participants$4,094,984
Plan auditUnmodified (clean) audit opinion
Plan history3
Yearassets · accounts · employer contribution
2024$31.8M · 718 accts · $1.3M emplr
2023$25.9M · 674 accts · $1.3M emplr
2022$18.1M · 667 accts · $1.5M emplr
Administrative expenses, itemized · 2024
Recordkeeping & contract admin$6,730
Total administrative$6,730
The Intercom, Inc. 401(k) match · 2024
Employer contribution per active participant$4,514
Median for plans this size$2,416
2024$4,514 per active participant
2023$4,557 per active participant
2022$4,107 per active participant

Intercom, Inc.'s 2024 employer contribution ran above the $2,416 median for plans its size, placing it in the top quarter of its peers. Filings report dollars actually contributed, not the match formula; the formula itself (for example, 50% of the first 6% of pay) lives in the plan's summary plan description from HR.

What these fees cost you

Annual cost at the plan's reported 2024 administrative ratio, against the median plan its size; fund expense ratios are extra. Compare any plan.

Service providers · 20241
THE VANGUARD GROUP, INC. · Loan processing · Recordkeeping$6,730

Compensation shown is direct payments from plan assets reported on Schedule C. Providers paid through fund revenue-sharing appear as indirect.

Recordkeeper by year2
2024Vanguard
2023Vanguard

Looking for an account from a past job here? How to find an old 401(k).

Administrative cost history3
2024$6,730 · 0.02%
2023$7,225 · 0.03%
2022$5,525 · 0.03%
Same employer
Similar plansProfessional & Technical Services · California
Kenshoo, Inc. CA$31.9M · 0.24%
Sma, Inc. CA$31.9M · 0.37%
Dyn 365, Inc. CA$31.8M · 0.27%
Roebbelen Management, Inc. CA$31.6M · 0.31%

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Source: U.S. Department of Labor, Form 5500 series, EIN 453543192 · Verify on EFAST2 · Amounts are as reported by the plan sponsor for the plan year shown.