Plan Ledger DOL Form 5500 · updated monthly

Consumer Support Services, Inc.401(k)

C.S.S. RETIREMENT SAVINGS PLAN · NEWARK, OH · plan year 2025

Reported admin expense ratio · 2025
1.21%

Peer grade: D · admin costs + employer contributions vs same-size plans · how grading works

Consumer Support Services, Inc. reported $158,919 in plan administrative expenses for 2025: 1.21% of average plan assets, higher than ~90% of peers. Employer contributions averaged $475 per active participant. This ratio covers administrative expenses reported on the plan's Schedule H only; fund-level expense ratios are not included in public structured data — see methodology.

Across the 4 years on file its reported administrative ratio has held roughly steady near 1.21%. The plan sits in the $10M–$50M size bracket, benchmarked here against 1,620 comparable plans and shown alongside other health care & social assistance employers. By assets it is among the smaller plans on file in Ohio (1,650th of 3,295), and the 4,608th of 11,911 in health care & social assistance. In 2025, employees put in $3.34 for every $1.00 the employer contributed; active participation has grown from 870 to 963 since 2022.

Plan summary
Net assets, end of year$14,352,022
Participants with balances648
Active participants963
Employer contributions$457,840
Employee contributions$1,531,013
Employer contribution per active participant$475
Average account balance$22,148
Benefits paid to participants$1,003,684
Plan auditUnmodified (clean) audit opinion
Plan history4
Yearassets · accounts · employer contribution
2025$14.4M · 648 accts · $458K emplr
2024$11.9M · 582 accts · $391K emplr
2023$9.9M · 538 accts · $342K emplr
2022$8.1M · 545 accts · $304K emplr
Administrative expenses, itemized · 2025
Recordkeeping & contract admin$158,919
Total administrative$158,919
The Consumer Support Services, Inc. 401(k) match · 2025
Employer contribution per active participant$475
Median for plans this size$2,666
2025$475 per active participant
2024$472 per active participant
2023$408 per active participant
2022$349 per active participant

Consumer Support Services, Inc.'s 2025 employer contribution ran below the $2,666 median for plans its size, in the bottom quarter of its peers. Filings report dollars actually contributed, not the match formula; the formula itself (for example, 50% of the first 6% of pay) lives in the plan's summary plan description from HR.

What these fees cost you

Annual cost at the plan's reported 2025 administrative ratio, against the median plan its size; fund expense ratios are extra. Compare any plan.

Service providers · 20253
JOHN HANCOCK USA · Recordkeeping · Investment management$3,958
COASTAL PENSION SERVICES, INC. · Contract administrator$95,713
NYLIFE SECURITIES · Investment advisory (plan)$58,152

Compensation shown is direct payments from plan assets reported on Schedule C. Providers paid through fund revenue-sharing appear as indirect.

Recordkeeper by year3
2025John Hancock
2024John Hancock
2023John Hancock

Looking for an account from a past job here? How to find an old 401(k).

Administrative cost history4
2025$158,919 · 1.21%
2024$137,697 · 1.26%
2023$114,650 · 1.28%
2022$106,214 · 1.23%
Same employer
Similar plansHealth Care & Social Assistance · Ohio
Mid-Ohio Foodbank OH$14.9M · 0.56%
Pomerene Hospital OH$14.4M · 0.75%
Wayne Hospital Company OH$14.1M · 0.19%

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Source: U.S. Department of Labor, Form 5500 series, EIN 311378304 · Verify on EFAST2 · Amounts are as reported by the plan sponsor for the plan year shown.